This issue MAY be related to how iMessage handles text messages over the data channel and routing through Apple. Then try sending your self a picture message. r/Sprint: **As of April 1st 2020, Sprint is now part of T-Mobile** News, discussion, user feedback, phone updates, tips and tricks, technical … Press J to jump to the feed. And as previously stated, I am not able to send nor receive MMS messages since there isn't a reliable data connection. For Sprint legacy plans such as SERO, the Sprint Sanyo Incognito still works. I am using a stored number and it is the 10 digit number. Can't send/receive MMS over WiFi (Galaxy S8+) I have a Galaxy S8+. Guess I will be taking up my issue with a Sprint technician. Enable it in the settings, along with the T-Mobile WiFi fix. They obviously have no intention of fixing it. no worries. I'll see ya there. I have an S10e on Xfinity mobile with the stock messaging app, it won't send MMS messages at all anytime WiFi is turned on. When in Wi-Fi Calling mode and the "Sprint Wi-Fi" appears, the call will first be attempted over Wi-Fi. Samsung Galaxy S8 using Android messaging. Press question mark to learn the rest of the keyboard shortcuts. It works fine when you use cellular data, though. If not then reply back and one of our awesome CARE reps will dive in deeper. Minutes Unlimited. I cannot go to the message, and tap download as that does nothing. I have to turn off WiFi and use 4G signal for them to send. Look up your device information. Hey sydchris0626! I was disappointed when realizing that MMS picture messages would not send over WiFi natively. Hotspot No. Are you using the recipient's 10-digit phone number when sending it? Sprint. I just switched to sprint and purchased a new Android SmartPhone. Even if mobile data is still on, it won't send. Also, I'd like to know, have you tried to send these MMS from different locations? Turn the service on and follow the prompts. For Android, text (SMS) messages are sent over voice channel and usually no issues with send/receive. MMS over WiFi. Having Voice over Data turned on or off doesn't affect the issue. Log in sign up. Were you able to try the troubleshooting steps provided above by JayRizzo? For some reason you cannot send mms over WiFi unless its Google Messages, or iMessage. I was just wondering, does Google Fi has any intentions to eventually support MMS and group messaging over WiFi on iPhones? It's 100% fixable. Same with iPhone. This creates a whole different issue because many people forget to turn their Wi-Fi back on after being forced to turn it off. I never had a problem sending pictures and video by Message+ over WiFi before, in fact it was faster. In the Messages app, under settings, there was a Chat Settings menu, that was supposed to have options to enable MMS and Group Chats over WiFi. Some kind of update went out about a week or two ago and the text app I'd been using stopped allowing MMS over WiFi. APN: cinet.spcs: MMS proxy: 68.28.31.7: MMS port: 80: Android iOS Windows BlackBerry. I have been unable to send mms via the stock app or a 3rd party app (textra, android, messenger). Mine is set to Sprint and when you tap it, the MMSC should read: A Sprint Representative also told me to view ##DATA# (##3282#) and click View > MMSC where the URL should also be the same as above. My Samsung S8 Plus will not send text messages while at my home. This have anything to do with networks moving over to TMobile? Let's go over to a private message so I can check coverage and see if maybe there is a tower down around you. This is a PUBLIC ARCHIVE board, all artciles are read only. I have a brand new Samsung Galaxy S9+, upgraded from my S7. Sprint 4G LTE APN Settings 2020. About a month ago I lost the ability to send and receive MMS when WiFi is turned on. Wanted to make sure I was looking at the right device. 1. so after doing much testing with Google message app, I found that it also exhibits the same issue as Samsungs default messaging app and fails to send MMS messages after a period of time after a restart. You only need to follow the below instruction. However, since switching to this new phone I am unable to send or receive MMS over WiFi like I could on my Note 3. For Boost, the Boost Sanyo Incognito works as well. International Wi-Fi Calling Unlimited voice calling and messaging back to the U.S. Ability to place and receive calls from 200+ countries/territories. Thanks for your response. Example, if I send an mms to my buddy on the s20 Ult, he has to be using a device that has Googles new features built into the Messages app. I have a Samsung Galaxy Note10+. That *should* fix your issue. Sprint APN Settings iPhone. None of the mentioned methods below will fix your MMS if your donor phone's MMS has been decommissioned by Sprint. Hey there Arrrrghb! Samsung usually uses their own messaging app...easiest way to rule out if its a issue with the phone that came in at some point or the app itself. if not i would recommend trying the Google Messages app out. You can use Textra to get MMS over WiFi on CDMA, it should work with GSM phones also. I have found that the only way to send and receive MMS while our phones are connected to WiFi is by downgrading the cellular data connection to 3G. Currently on iPhones MMS and group messaging are not supported over Wifi. Our Community is BACK!! T-Mo $ 15 ... Hotspot Included. There are where I live gets spotty cellular signal at best, so I typically have to rely on WiFi calling to be able to place or make calls. Hopefully I can help. I've been with AT&T for over 15 years and after one of the updates some time back none of the phones in my household can send or receive MMS messages with wifi on. Here is the fix: STEP 1: Download Textra. Those are in Chicago and I travel throughout them frequently, it would be impossible to say one single cross street. If I disable the wifi feature and goto network service only all works as it should but I start to eat into my data plan which comes quite close at the end of the month. this is frustrating when trying to communicate via texts. STEP 2: Set Textra as the Default SMS/MMS application. Pour pouvoir utiliser les MMS, vous aurez besoin d'un iPhone 3G ou plus récent, avec iOS 3.1 ou une version plus récente et d'un forfait comprenant les données cellulaires et les MMS. also did you check the settings for any options about enhanced messaging in that Google Messages app? I cannot send them over 4g or wifi. Are you using a stored contact? *********************************************************, Please click here to search the Active Community. I've updated my profile, prl and done a soft reset. They said yes i will be able to. Any suggestions or known fixes? SMS Messages are unaffected. 1. My old Samsung +8 I could from where I live which I do have 5G WIFI however no bars. My buddy has to be using an iPhone when I send him mms from … Please click here to search the Active Community. Sprint Product Ambassador and Sprint employee --. I have the same issue with My Samsung J7 Refine and find that when messages are sent to me I cannot download, or when I send MMS messages they fail when I am on wifi. have you tried using a different texting app in case its more an app limitation/issue? Over the past couple days I have noticed that I have to turn off WiFi and download MMS and group text messages. Unfortunately Sprint doesn't follow standards, so that doesn't work on their network. From everything I've read this is a known issue and effects everything from the S8 up since OneUI and Pie were rolled out. RCS Messages are unaffected. I can still send/receive MMS when WIFi is disabled. I hope you were able to get your MMS working! My family all has iPhones and I just recently noticed that we cannot send or receive MMS messages when both LTE data and WiFi are enabled. Textra has an option to prefer WiFi for MMS, and when they incorporated that change in June 2013, they specifically called Sprint out as an example of a carrier that supports MMS over WiFi. Let me ask you a few questions, do you get any errors when trying to send the message? Just for the record, that the way I "solved" this was to return the phone and get a used Galaxy S8+ instead, which worked as expected and allowed me to send MMS over data or Wi-Fi. the error I get is "multimedia messages not supported by network" followed by "server response error". I believe so. I went to the sprint store today, and the worker told me its because you can't use the internet and phone at the same time, like you can't for calling. I am unable to send MMS over my WIFI which is 5G (Airbridge). This device does not support WIFI calling or Calling Plus. I've been a long time Sprint customer, but this is rather ridiculous that I can't even get basic functionality on a just purchased phone. Problem #2: Galaxy S8 Plus won’t send MMS when connected to wifi. I have a LG G4 with WIFI calling turned on - it will do voice and text SMS, but MMS will not work over the WIFI on that phone - many discussions with support and I was told that it varies from device to device as to whether the MMS will work or not. I have a Pixel 3 using the stock Messages. I have data on and can see that I am connected to both a wi-fi and VZW data connection; however, cannot send MMS messages. May I please have some of the cross streets and ZIP code? Texts Visual VM Visual VM MMS MMS WiFi Calling WiFi Calling VoLTE VoLTE 5G Access 5G Access. I have seem some posts online about needing to change the APN, but those options are greyed out on a stock phone, and I shouldn't have to root a phone just to get basic functionality working. Close. If … Vous devez avoir souscrit à un forfait comprenant des données cellulaires pour utiliser les MMS. I'd like to take a look at your account settings, please respond to the private message I sent you. after a complete restart of the phone, I can hit resend on the MMS failed messages and after some time it will complete the send. I just switched to Sprint 2 days ago, going from a Virgin Mobile iphone5s to the gs8. So what I recommend is turning off the WIFI calling and use data. Arrrrghb, thanks for replying. Boost phones can't be activated with Sprint, but select Sprint phones can be activated with Boost. BUT I don't know if it works in all apps. There's also the issue that this phone doesn't seem to support Calling Plus like the lady in the store indicated when I bought it, but that is another issue. The signal display shows about 1/3 to 1/2 of the triangle, depending on where I am (no bars, its the continuous triangle). It works fine everywhere else. at random the downloaded messages will show up, but not usually when I click download. I am unable to send MMS when connected to wifi. MMS over WiFi. I have read several posts in other topics about Sprint having issues with Androids and sending/receiving MMS messages over WIFI. I get the same error messages when I try to send a mms to myself, so it does not send and therefore I don't receive it. The APN does not need to be changed, as that information is programmed in the SIM card automatically. I have RCS enabled - problem being, none of my friends use it (all iPhone users or if they use Android, use a different text app.) This sounds nerve racking for you, I would feel the same way. If you are an iPhone as well as a sprint mobile user and want to install APN settings in your iPhone to enjoy the MMS and internet services, then there is a different method for iPhone to install APN settings. There's also the issue that this phone doesn't seem to support Calling Plus like the lady in the store indicated when I bought it, but that is another issue. As far as this device not supporting wifi calling, it's been working, and I was told in the Sprint store where I bought it, that it was supposed to support calling plus. Let's take a look and see how's the phone provisioning. Arrrrghb, please try to send a test multimedia message to your own 10-digit number and please let me know if you are able to successfully send it and receive it. On est pas idiots, on voir bien que lorsqu'on envoie des MMS, même sans le wifi d'ailleurs, les données s'activent automatiquement juste le temps de l'envoyer ou de recevoir. I have been unable to send mms via the stock app or a 3rd party app (textra, android, messenger). Additionally, if the call starts on Wi-Fi and transitions to LTE, the label will return to only show “Sprint.” These settings are easy to install. 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